Public Regulated Services (PRS) Access Officer

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Saint-Germain-en-Laye (France)
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Start Date
Job Description

The PRS Access Officer reports to the GSMC Operations Manager (or his/her assignee(s)). The overall role of the PRS Access Officer is to ensure the provision of services to the Competent PRS Authorities (CPA) in Member States as part of the overall Galileo PRS provision. His/her work will involve ensuring the execution of Member State requests via procedures, ensuring that authorised users are able to access and use PRS in accordance with their needs and the provision of advice / analysis to resolve conflicts or to assist CPAs in achieving their needs.
The jobholder’s tasks and responsibilities shall in principle include (without limitation) and subject to adjustment by his/her reporting line manager:
-Supporting the ramping-up of the GSMC PRS operations in terms of operational procedures development and Galileo Security Facility (GSF) equipment validation
-Supervision of the PRS status of the Galileo system using dedicated GSMC security tools
-Ensuring the timely execution of Member State PRS requests and orders
-Providing advice to Member State CPAs in the operation of the PRS, including providing advice to CPAs on how to achieve their goals or in escalating advice requests to the GSMC analysis team
-Investigation of PRS anomalies reported by CPAs according to procedures and their resolution to ensure PRS delivery
-Investigation of any degradation of the PRS identified either by the Galileo System or external stakeholders
-Ensure the GSMC Service Desk functions are delivered
During times of crisis, providing advice to EU decision taking bodies on the continuity of the PRS, proposing actions required to maintain the service, supporting Galileo Crisis Management and implementing the instructions issued by the relevant authorities.
The jobholder will be required to work as part of a 24/7 shift working roster from when demand for GSMC PRS services require it (expected during 2018) in line with the GSA’s shift working policy.
He/she will be required to be trained and certified in his/her operational role and will be required to maintain his/her certification as part of the ongoing duties.
In addition, he/she may be required to participate to an stand-by duty roster in line with the GSA’s applicable rules.
Prior to certification and operations, the role will be primarily a normal ‘day-time’ job contributing to the development of GSMC operations. Until the start of shift operations the role will ensure the delivery of the initial PRS Service. Further, the jobholder will contribute to the development of GSMC operational procedures and will be expected to contribute to the GSMC operations validation process.
With a view to optimising the usage of resources or in times of crisis, the Staff Member may be required to perform the duties of a Security Incident Handler.
To that extent, the required training will be organised by the GSA and the jobholder will need to have passed the relevant operational evaluations for both roles in order to remain qualified for the post.
Frequent missions and possible short / mid term relocation to UK (the backup GSMC site at Swanwick), and occasional ones to Belgium (Brussels) and Czech Republic (Prague) are foreseen for this post.

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